FAQ

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1. What are the delivery times?

📦 We ship your orders within 2 to 8 working days, in France and Europe, via Colissimo.

2. What are the delivery costs?

🚚 Shipping costs are calculated automatically when you place your order, based on your shipping address.

3. Where are Irvine Paris products made?

🧵 Our dresses are handcrafted in Paris, using carefully selected fabrics, including vintage silk saris lined with cotton.

4. What is the return policy?

🔁 You have 14 days from receipt of your order to change your mind. Contact us at contact@irvineparis.com to initiate a return.

5. Are the items unique?

✨ Yes! Each piece is produced in small batches, with carefully selected patterns. Some dresses are even completely unique thanks to our upcycled fabrics.

6. How to care for clothes?

🧼 The majority of our creations require dry cleaning , in order to preserve the quality of the old fabrics and linings.

7. Can I track my order?

📍 Yes, as soon as your order is shipped, you will receive a tracking link by email to track your package.

8. How do I know if a garment will fit me?

📐 Our dresses are generally one size fits all (equivalent to a size 36 to 40). A size guide is available on each product page to help you.

9. Is my personal information secure?

🔒 Yes. We strictly comply with GDPR regulations. Your data is treated confidentially and securely.

10. How to contact customer service?

📩 You can write to us at contact@irvineparis.com or via our contact form .