FAQ
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1. What are the delivery times?
📦 We ship your orders within 2 to 8 working days, in France and Europe, via Colissimo.
2. What are the delivery costs?
🚚 Shipping costs are calculated automatically when you place your order, based on your shipping address.
3. Where are Irvine Paris products made?
🧵 Our dresses are handcrafted in Paris, using carefully selected fabrics, including vintage silk saris lined with cotton.
4. What is the return policy?
🔁 You have 14 days from receipt of your order to change your mind. Contact us at contact@irvineparis.com to initiate a return.
5. Are the items unique?
✨ Yes! Each piece is produced in small batches, with carefully selected patterns. Some dresses are even completely unique thanks to our upcycled fabrics.
6. How to care for clothes?
🧼 The majority of our creations require dry cleaning , in order to preserve the quality of the old fabrics and linings.
7. Can I track my order?
📍 Yes, as soon as your order is shipped, you will receive a tracking link by email to track your package.
8. How do I know if a garment will fit me?
📐 Our dresses are generally one size fits all (equivalent to a size 36 to 40). A size guide is available on each product page to help you.
9. Is my personal information secure?
🔒 Yes. We strictly comply with GDPR regulations. Your data is treated confidentially and securely.
10. How to contact customer service?
📩 You can write to us at contact@irvineparis.com or via our contact form .